1Introduction

Welcome to Virella Homes. These Terms & Conditions ("Terms") govern your use of our website located at virellahomes.com (the "Site") and any purchases made through it. By browsing the Site or placing an order, you confirm that you accept these Terms and agree to comply with them.

If you do not agree with any part of these Terms, please do not use our website.

2Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party. Prohibited behavior includes:

• Attempting to gain unauthorized access to our systems or another user's account
• Uploading or transmitting viruses or malicious code
• Using automated tools to scrape or copy content without permission
• Impersonating any person or entity, or misrepresenting your affiliation with us

3Products & Pricing

We make every effort to display our products and their colors, materials, and dimensions as accurately as possible. However, slight variations may occur, especially with handcrafted items, due to differences in screen display or natural material finishes.

All prices listed on the Site are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, product descriptions, and availability at any time without prior notice.

4Orders & Payments

When you place an order, you are making an offer to purchase the product(s) at the listed price. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Payments can be made via credit/debit card, UPI, net banking, supported wallets, or Cash on Delivery (COD) where available. By providing payment information, you confirm that you are authorized to use the chosen payment method.

5Shipping & Delivery

We currently ship across India. Estimated delivery timelines are provided at checkout and on our Shipping Policy page. While we work hard to meet these estimates, delays may occasionally occur due to courier logistics, weather, or circumstances beyond our control.

6Returns, Refunds & Cancellations

Our return, refund, and cancellation policies are detailed on our dedicated Shipping Policy and Returns pages. Generally, items must be returned within 7 days of delivery in unused, original condition with packaging intact. Certain items (such as sale items or made-to-order pieces) may not be eligible for return — this will be clearly indicated on the product page.

7Intellectual Property

All content on this website — including but not limited to logos, product photography, text, graphics, and design — is the property of Virella Homes and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.

8User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at hello@virellahomes.com if you suspect any unauthorized use of your account.

9Limitation of Liability

To the fullest extent permitted by law, Virella Homes shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim relating to a purchase shall not exceed the amount paid for that order.

10Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

11Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

• Email: hello@virellahomes.com
• Phone: +91 7905026506
• Address: GT Road Gopiganj, Bhadohi, Uttar Pradesh, India