1Introduction

Virella Homes ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website virellahomes.com or make a purchase from us.

By using our Site, you consent to the practices described in this policy.

2Information We Collect

We collect information that you provide directly to us, as well as information gathered automatically as you browse our Site.

We do not directly collect or store your full card details — payments are processed securely by our third-party payment gateway.

3How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and delivery
• Communicate with you about your orders, account, or customer support requests
• Send marketing emails or offers (only if you've opted in — you can unsubscribe anytime)
• Improve our website, products, and overall shopping experience
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

4Cookies & Tracking

Our Site uses cookies and similar tracking technologies to remember your preferences, keep items in your cart, and understand how visitors use our Site. This helps us improve performance and show you more relevant content.

You can control or disable cookies through your browser settings; however, some parts of the Site may not function properly without them.

5Sharing With Third Parties

We do not sell your personal information. We may share your data with trusted third parties strictly to operate our business, including:

• Our e-commerce platform (Shopify) which powers our online store
• Payment gateways to securely process transactions
• Courier and logistics partners to deliver your orders
• Email/SMS marketing tools (only for communications you've opted into)
• Analytics providers to help us understand website usage

These partners are only given the information necessary to perform their function and are required to handle it securely.

6Data Retention & Security

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (for example, tax and accounting records). We use industry-standard security measures, including SSL encryption, to protect your data — however, no method of transmission over the internet is 100% secure.

7Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@virellahomes.com and we'll respond within a reasonable timeframe.

8Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, reach out to us:

• Email: hello@virellahomes.com
• Phone: +91 7905026506
• Address: GT Road Gopiganj,Bhadohi, Uttar Pradesh, India